Year Book2019

Registration 2019

There have been some changes to the way we register this year!

Please make sure you read the following important information before registering to play for the 2019 Season at

Richmond ExSSC!

Register at playfootball.com.au

What's new?

• New mobile optimised user experience
• Register multiple individuals from a single account, allowing you to register and manage your whole family from a single login!
• All participants will login with their Football Account and can use Facebook or Google logins, as well as email
• You no longer need your FFA number to log in

How to Register - New Participants...

• Search for your club and click on "Start Registration" to find your clubs registration page.
• You will need a Football Account to register. If you do not already have one you can create one very easily using your email address, facebook login, or google login.

How to Register - Existing Participants...

• FFA migrated all current and previous registrations to the new system. If you have registered before you will be able to claim profiles from MyFootballClub provided you use the same email address for sign up.
• For detailed instructions on how to "claim" your MyFootballClub profiles and link them to the one account please see Here
  
• Once you have "claimed" your participants history, you will be able to register any of the linked family members on your account, or sign up additional people
• IMPORTANT - You will not be able to claim your participant history if your email address or social media login does not match the email address used for registrations on the old MyFootballClub!
• If you no longer have access to the email in MyFootballClub - set up your Football Account with your new email, contact us (secretary@richmondsoccer.com.au) so we can then link your participation history to your new account. Then you can continue on with your registration.

We strongly recommend that you set up your Football Account and claim your old profiles prior to registrations opening on the 10th January, to avoid delays due to high traffic!

Every Player, Coach, Manager and Committee Member will be required to have a new ID photo done in 2019  

NO PHOTOS HAVE BEEN CARRIED ACROSS TO THE NEW PLATFORM!!

We can arrange this for you at our face to face registration days, so please be patient here, as you can imagine how big a task this will be!

Please note: The PlayFootball website and all relevant registration windows are designed to work best under a Google Chrome environment if using a PC.

 We are using a new registration platform this year so are expecting some teething problems! Your patience and co-operation would be greatly appreciated if you do encounter any difficulties regarding this implementation of our new platform at Playfootball

For a "How To Guide" step by step with screenshots to registering on the new system please click Here or check the info in the Regos and Active Kids menu on the Menu Bar for a more summerised version.

Don't forget, where applicable, apply for and obtain your Active Kids Voucher Number BEFORE starting to register your child online! You will need this voucher number to enter into our registration portal!

Please ensure you or your child are registering in your/their ACTUAL age group, not where you/they want to play!!

If for no other reason.........it makes your registration costs CHEAPER!!!!

If you are uploading your own photos to your Football Account (and we all need new photos this year) please ensure you are following NFA guidelines for these. You can see what these are by clicking Here

 If you would prefer, come and see us at one of our Face to Face Registration Days and we can take your photo for you. Remember an unacceptable photo means......no card........no card means....... NO PLAY!!

If you need assistance in setting up your Football Account and linking your family members, please see guide Here

Remember you can also come and see us on one of our Face to Face registration days or contact us if you have any concerns or questions!

 With the first few weeks of the Competition Draw being released today, now might be a good time to set up your My Game Guru account.

My Game Guru is a helpful App that lets you know when and where you have a game scheduled......

 My Game Guru - keep track of your grassroots sporting events!

 Getting started is easy - find your team, then we'll keep you up to date with the team schedule and alert you to changes of location or time through push notifications. Your sports association can also use our app to distribute important updates and wet weather announcements.

We already track thousands of teams across Australia & there's more coming!

Any problems, or can't find your team? Get in touch info@mygameguru.com

 Need more info?

See http://mygameguru.com/about-app.html

Please ensure you follow both Nepean Football Association AND your relevant Richmond Ex-Servicemens Soccer Club team.

That way you won't miss any changes made to venues and times, or cancellations due to wet weather!

Appyling for Active Kids Voucher

Apply online for your voucher via your MyServiceNSW Account.

How do I create a MyServiceNSW Account?

Register a MyServiceNSW Account online.

A parent, guardian or carer of an eligible child can apply for an Active Kids voucher for their child once they activate a MyServiceNSW Account.

How do I find an approved provider?

You can search for approved providers on the Service NSW website.

Approved providers will include clubs affiliated with State Sporting Organisations (SSOs) and active recreation organisations operating in NSW                       

My activity provider isn't showing on the list, how do they become an Active Kids provider? 

Contact your provider and ask them to sign up to the program if they haven’t already.

What information is required to apply for a voucher?

You will need to log in or create a MyServiceNSW Account to apply for the voucher.

You will need to provide your contact details when registering for a MyServiceNSW Account.

Once your account is activated, you will need to enter details for each child when applying for a voucher.

Details include their name, date of birth, Medicare number and some basic information about their current activities, if any, and basic information about height and weight (optional).

How do I apply for a voucher if there is no internet access or online connections?

You can visit a Service NSW service centre and apply for the voucher at the self-service kiosk.

A digital representative can help you in creating your MyServiceNSW Account and applying for the voucher.

How do I apply for an Active Kids voucher?

You will need to create or log in to a MyServiceNSW Account and apply for the voucher.

I don’t have a mobile number or email address to use for my account setup, how do I continue?

You can visit a Service NSW service centre where a digital representative can help you setup an email address.

Do I need to print the voucher?

No, approved activity providers or sports club only need the voucher number and expiry date when processing your registration.

Why do I need to provide my child's Medicare number?

We are completing a check on Medicare records to validate your child's name and age, to ensure they meet the eligibility requirements of the Active Kids rebate program.

I want to apply for more than 1 voucher as I have more than 1 child, how do I do this?

You can make multiple applications within your MyServiceNSW Account.

Should I apply for a voucher for each child as I have more than one child?

Yes, you must apply for a voucher for each child or young person.

Each child must have their own voucher with their name on it at the time of registration with a provider.

Each child must be school-enrolled, home schooled or enrolled in secondary school education at TAFE NSW or equivalent at the time of application.

Can I combine vouchers for different children, to be used for only 1 child?

No. You can only have one voucher per child. Each child must have their own voucher displaying their name.

My child exists on 2 Medicare cards, which number do I use?

Use the card that you and your child are listed on together. Each child is entitled to claim one voucher per year.

My child is not on a Medicare card, how do I claim a voucher?

To be eligible for the program, your child must be listed on a current Medicare card in order for their name and age to be validated.

If your child is eligible for a Medicare card, please contact Centrelink, Australian Government Department of Human Services to apply for one.

How will I receive the voucher?

On completion of the application form, and if eligible, a voucher will be generated with the recipient’s name and a voucher code number.

The Active Kids voucher will be available for print at time of registration, via emailed to the applicant’s account email address or sent by SMS to the account mobile phone on completion of the registration.

I have submitted the application and I entered the incorrect height/weight details of my child. How do I change this?

Unfortunately, we cannot change your child's height/weight once the application has been submitted. You can provide the correct information next year when you apply for another voucher.

My child is already a member of a club. Can I still apply for voucher?

Yes, you can still apply for a voucher if the student/child is eligible. The club or providers must be approved and registered with Active Kids to accept the voucher.

Using an Active Kids Voucher

Using your voucher at Richmond Ex-Servicemens -

• If you have a child eligible for the Active Kids Voucher, apply for the voucher from the 1st January 2019 for the upcoming year and then input your voucher code in the relevant section of the online registration for Richmond Ex-Servicemens SC.
• Our registrations for the 2019 season open online from the 10th January! 
• Please ensure that you apply for your Active Kids Voucher PRIOR to registering your child to play soccer with us for the 2019 season, thus ensuring a smooth registration process for all!
• Remember! Active Kids Vouchers for 2019 are available from 1st January 2019 - there is no need to wait to apply, as we did last year, the system is already set up!

How do I know if my voucher has been redeemed?

You will be able to see the status of your child's voucher in your MyServiceNSW Account. The voucher will show as 'Active' if not used, or 'Redeemed' if provider has applied the discount and been reimbursed.

Can the $100 voucher be split between 2 providers?

No, the voucher can be redeemed with one provider only per calendar year.

If the activity you have chosen is less than $100 you cannot redeem the balance of the voucher.

I did not redeem my voucher last year. Can I redeem 2 vouchers per calendar year?

No, vouchers are valid only the year of application. Expired vouchers will not be accepted.

I've lost my voucher how do I get a replacement?

If the voucher has not been redeemed you can:

• check online at your MyServiceNSW account and download another copy, or
• visit a Service NSW service centre and reprint the voucher from the self-service kiosk.

I’m trying to use my voucher and sports clubs are declining it.

A provider cannot accept the voucher if they are not registered and approved for the Active Kids program.

If the provider's membership is at capacity or it is not able to field a team due to insufficient numbers, the provider has the discretion to not accept the vouchers.

Can I get a second voucher for my child?

You can only have one Active Kids voucher per child for each calendar year.

How do I know a voucher is valid?

You can check the validity of the voucher in your MyServiceNSW Account and see if the voucher has already been used or claimed.

What information is on the voucher?

The voucher displays the student/child's name, voucher number, expiry date and value of up to $100.

I registered online using my voucher, how do I know it's been paid?

The online registration should have provided you with a receipt, identifying that the $100 from the voucher was applied.

If this didn't occur, you will need to refer to your sporting organisation. If it did show the voucher was applied, then the sporting club will received the $100 that was discounted from your registration fee.

How long is my voucher valid?

The voucher is valid for one calendar year. An applicant can apply for the program voucher at any time of the year. The voucher is valid for the year of application until 31 December.

What happens if my child is not selected/provided with a place in the team with the chosen provider. Can I use the voucher at another club?

If the provider is not able to field a team due to insufficient numbers, then the parent/carer/guardian will need to discuss options with the provider directly. If the provider has not redeemed the voucher, then the voucher must be returned to the parent/guardian or carer.

What are the options available if my child is injured or changes their mind about participating with the chosen provider?

The parent must discuss membership cancellation with the club directly.

The voucher value cannot be reimbursed as cash nor is can it be transferred to another child.

The voucher cannot be refunded back to the applicant.