Apply online for your voucher via your MyServiceNSW Account.

How do I create a MyServiceNSW Account?

Register a MyServiceNSW Account online.

A parent, guardian or carer of an eligible child can apply for an Active Kids voucher for their child once they activate a MyServiceNSW Account.

How do I find an approved provider?

You can search for approved providers on the Service NSW website.

Approved providers will include clubs affiliated with State Sporting Organisations (SSOs) and active recreation organisations operating in NSW                       

My activity provider isn't showing on the list, how do they become an Active Kids provider? 

Contact your provider and ask them to sign up to the program if they haven’t already.

What information is required to apply for a voucher?

You will need to log in or create a MyServiceNSW Account to apply for the voucher.

You will need to provide your contact details when registering for a MyServiceNSW Account.

Once your account is activated, you will need to enter details for each child when applying for a voucher.

Details include their name, date of birth, Medicare number and some basic information about their current activities, if any, and basic information about height and weight (optional).

How do I apply for a voucher if there is no internet access or online connections?

You can visit a Service NSW service centre and apply for the voucher at the self-service kiosk.

A digital representative can help you in creating your MyServiceNSW Account and applying for the voucher.

How do I apply for an Active Kids voucher?

You will need to create or log in to a MyServiceNSW Account and apply for the voucher.

I don’t have a mobile number or email address to use for my account setup, how do I continue?

You can visit a Service NSW service centre where a digital representative can help you setup an email address.

Do I need to print the voucher?

No, approved activity providers or sports club only need the voucher number and expiry date when processing your registration.

Why do I need to provide my child's Medicare number?

We are completing a check on Medicare records to validate your child's name and age, to ensure they meet the eligibility requirements of the Active Kids rebate program.

I want to apply for more than 1 voucher as I have more than 1 child, how do I do this?

You can make multiple applications within your MyServiceNSW Account.

Should I apply for a voucher for each child as I have more than one child?

Yes, you must apply for a voucher for each child or young person.

Each child must have their own voucher with their name on it at the time of registration with a provider.

Each child must be school-enrolled, home schooled or enrolled in secondary school education at TAFE NSW or equivalent at the time of application.

Can I combine vouchers for different children, to be used for only 1 child?

No. You can only have one voucher per child. Each child must have their own voucher displaying their name.

My child exists on 2 Medicare cards, which number do I use?

Use the card that you and your child are listed on together. Each child is entitled to claim one voucher per year.

My child is not on a Medicare card, how do I claim a voucher?

To be eligible for the program, your child must be listed on a current Medicare card in order for their name and age to be validated.

If your child is eligible for a Medicare card, please contact Centrelink, Australian Government Department of Human Services to apply for one.

How will I receive the voucher?

On completion of the application form, and if eligible, a voucher will be generated with the recipient’s name and a voucher code number.

The Active Kids voucher will be available for print at time of registration, via emailed to the applicant’s account email address or sent by SMS to the account mobile phone on completion of the registration.

I have submitted the application and I entered the incorrect height/weight details of my child. How do I change this?

Unfortunately, we cannot change your child's height/weight once the application has been submitted. You can provide the correct information next year when you apply for another voucher.

My child is already a member of a club. Can I still apply for voucher?

Yes, you can still apply for a voucher if the student/child is eligible. The club or providers must be approved and registered with Active Kids to accept the voucher.